(6) We will only request legal sanctions or disqualification after a thorough investigation and only if the circumstances justify it and if this is necessary to safeguard the legitimate and legitimate interests of the customer. 5.10 We will not question the integrity or professionalism of a lawyer on the basis of the clients he represents or the causes he represents.  The lawyer may use non-lawyers from outside the firm to help provide legal services to the client. Examples include maintaining an investigative or paraprofessional department, hiring a document management company to create and maintain a database for complex disputes, sending client documents to third parties for printing or scanning, and using an Internet service to store client information. When using such services outside the firm, a lawyer must make reasonable efforts to ensure that the services are provided in a manner consistent with the lawyer`s professional obligations. The extent of this obligation depends on the circumstances, including the training, experience and reputation of the non-lawyer; the nature of the services concerned; the terms of any agreement on the protection of customer information; and the legal and ethical environment of the jurisdictions in which services are provided, in particular with regard to confidentiality. See also Rule 1.1 (Jurisdiction), 1.2 (Delegation of Authority), 1.4 (Communication with Client), 1.6 (Confidentiality), 5.4(a) (Professional Independence of Counsel) and 5.5(a) (Unauthorized Exercise of Law). When hiring or directing a non-lawyer outside the Registry, a lawyer must give instructions appropriate in the circumstances to provide reasonable assurance that the non-lawyer`s conduct is consistent with the lawyer`s professional obligations.  Item (a) requires lawyers exercising management powers within a law firm to make reasonable efforts to establish internal policies and procedures to ensure that the firm has effectively put in place measures that provide reasonable assurance that non-lawyers in the firm and non-lawyers outside the firm who deal with the firm`s business are acting in a manner consistent with the professional obligations of the firm.
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